Support Center

How Can We Help You?

Browse our FAQs or reach out directly. We are committed to making your experience with LensEats as smooth as possible.

FAQ

Frequently Asked Questions

Free users get 2 menu scans per day. You can also watch a short ad to earn 1 additional bonus scan. VIP subscribers get unlimited scans with no ads.
LensEats supports 50+ UI languages including English, Chinese, Japanese, Korean, Arabic, Hebrew, Thai, Vietnamese, French, Spanish, German, and many more. The AI can translate menus from virtually any written language.
No. LensEats requires no account, no email, and no sign-up. You can start using it immediately after downloading. Scan quotas are managed locally on your device.
LensEats requires an internet connection to perform AI-powered menu translation. The AI analysis happens in the cloud for the best accuracy. However, your language settings and preferences are stored locally.
Subscriptions are managed through the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel LensEats VIP. You will retain VIP access until the end of your billing period.
Contact

Still Need Help?

Email Support

Our team typically responds within 24 hours. Please include your device model and app version when writing to us.

contact@wandaotour.com